CERTIFIED IMMIGRATION SERVICES will be collecting opt-in verbally from their customers. Customers can opt in to receive messages either in person at their physical location or over a phone call if they contact the business. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS-based notifications. Customers will be read the following script: “By opting in, consent is given to receive messages from CERTIFIED IMMIGRATION SERVICES. The types of messages that will be sent include customer care messages. Message and data rates may apply. Message frequency may vary. On average, 1-2 messages per month. Text HELP for support or more information and STOP to unsubscribe at any time. Please refer to the attached documents for our privacy policy and terms and conditions.”